Author: Eileen Knox

Eileen Knox

Eileen and Dean Knox are passionate about their ServiceMaster business and are committed to providing quality service and peace of mind for all of their clients, utilizing clear and consistent communication, genuine care, and integrity in all they do. ServiceMaster DAK is one of the oldest, largest and most recognized disaster restoration and cleaning locations of all the ServiceMaster Restore and ServiceMaster Clean franchised businesses in the Chicago suburbs. It was established in 1975 by owners Dean and Eileen Knox, serving both Cook County and Lake County, IL. Since then, Dean and Eileen have expanded to 10 ServiceMaster Restore and Clean franchises in the North Shore and Northwest Suburbs, and the 2nd generation of the Knox family has joined the business.

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Common Drain and Sewer Problems – Signs of a Sewer Drain Clog and Drain Backups

It’s every host’s holiday nightmare – the house is beautiful, dinner is perfect and after the guests arrive, someone announces a clogged sink or toilet. The holidays are a prime time for this sort of domestic disaster because more people are in and out of your home and using your facilities. Unfortunately, sometimes what seems like a simple clog is really a sewer drain clog, and a flush with nowhere to go will end up in your sinks, tub, shower and floor. See the Signs of a Sewer Drain Clog.

How to Prevent Flooded Basements and Sump Pump Overflow

It is very important to always keep your basement protected from excess water because even a small leak in the foundation can lead to major issues over time. Installing a sump pump and keeping it maintained is perhaps the most effective way to keep water out of your basement. The following comprehensive tips will help you effectively prevent basement flooding and ensure that your sump pump doesn’t overflow or malfunction.

Residential Water Damage Restoration – FAQ

Innumerable factors, including toilet leaks, burst plumbing pipes, leaky water heaters and rainwater have the potential to cause significant water damage. Homeowners are at an advantage when they understand the nuances of water damage restoration before an incident strikes.

Kids are Back to School and It’s Time to Clean the House before Colder Weather Sets In

As much as you’ve enjoyed having your kids around for the summer, their return to school presents a great opportunity to get your house cleaned before colder weather sets in. Throughout most of the summer with kids coming in and out your house was exposed to dirt and pollen. Now that the kids are back to school, it is time to clean up your home and get ready for the fall. Hope you will find helpful the following house cleaning tips.

Water Damage – Why 24/7 Service Makes a Difference

Water and fire damage disasters have absolutely no sense of timing. In these cases, it’s vital to call for 24/7 emergency services as soon as the damage has been noticed. The damage will only get worse as time goes on. By calling an emergency restoration services company, you save yourself a great deal of trouble, both immediately and in the future.

Prepare Your Home for a Safe 4th of July Celebration

With the summer season in full swing, we are already just days away from everyone’s favorite summer holiday, the 4th of July. The 4th of July is a great holiday for gathering with friends and family and it is one of the most popular holidays to host cookouts. If you are planning on hosting a cookout at your home and entertaining guests, it is a good idea to prepare your home by cleaning it up and taking actions to ensure that your 4th of July celebration is safe for all involved.

Water Damage Timeline – Why You Must Act ASAP

The length of time a property is exposed to water determines the extent of its destruction. Understanding how quickly water damage spreads can motivate homeowners and business owners to promptly address a water damage issue sooner rather than later.

Water Heater Flooding vs Flooded Water Heater – FAQ

A water heater is a convenience, supplying houses with hot water. However, like all appliances that use water, the water heater has the potential to flood and cause water damage to the home. A water heater can also become flooded due to plumbing issues or natural disasters. Read our FAQ and answers on what you can do.

FLOODED BATHROOM – What to Do FAQ

The bathroom is one of the most common places where flooding occurs, especially considering that this is an area where the most water is used. Plus, several water pipes lead into and out of the bathroom, raising the risks for flooding. When the bathroom floods, a homeowner should immediately respond. Here are the answers to common questions on what to do if your bathroom floods.

Factors Affecting Flood Cleanup Cost

Whenever a property has been damaged by excess water, it is an emergency that requires immediate attention. The moisture will ruin porous surfaces and materials, and this damage will only get worse the longer it goes unaddressed.

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